Data controller
The controller responsible for processing data collected through this website is Ersetrucks, S.L., with Tax ID B66786906 and registered address at Pol. Ind. Bufalvent, C/ Ramon Farguell, 08243 Manresa (Barcelona).
Data we may process
- Identification and contact details: first name, surname, company, phone number, and email address.
- Data freely included in the form message or in subsequent communications.
- Information relating to the requested service, logistics needs, routes, deadlines, or a professional application as a carrier.
Purposes
- To respond to enquiries, quotes, and transport requests received through the form or other contact channels.
- To manage commercial or pre-contractual relationships with companies interested in Erotrans services.
- To assess collaboration requests from carriers or suppliers.
- To comply with applicable legal obligations and retain evidence where necessary to defend rights or legitimate interests.
Legal basis
- Consent from the data subject when they voluntarily submit a form or communication.
- Application of pre-contractual measures or performance of a contractual relationship when the enquiry is linked to a requested service.
- Legitimate interest in responding to communications, maintaining website security, and defending potential claims.
- Compliance with legal obligations when regulations require certain information to be retained.
Retention
Data will be kept for the time necessary to manage the enquiry, commercial relationship, or application, and subsequently for the periods required by applicable regulations or while liabilities may arise.
Data from professional or collaboration applications will be kept for a maximum of two years if no relationship is started, unless the data subject authorizes a longer retention period or requests deletion beforehand.
Recipients and transfers
We do not sell or disclose personal data for commercial purposes. Providers that deliver services necessary for the operation of the website, communications, or administrative management may access data, always under appropriate contracts and safeguards.
No international data transfers are planned. If they become necessary in the future, the safeguards required by the General Data Protection Regulation will be applied.
Data subject rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and portability, and withdraw consent where processing is based on consent.
To exercise these rights, send a request identifying yourself sufficiently to the postal address indicated or to info@erotrans.com.
You also have the right to lodge a complaint with the Spanish Data Protection Agency if you believe the processing does not comply with the regulations.
Obligation to provide data
Fields marked as mandatory are necessary to respond to the request. If they are not provided, we may not be able to correctly handle the enquiry or request.
Automated decisions
No automated decisions are made and no profiles with legal or significant effects on users are created from data collected on the website.
Cookies and similar technologies
This website does not use analytics, advertising, or tracking cookies. If they are added in the future, this policy will be updated and consent will be requested where appropriate.